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Our video chat consultations mean that everything is recorded for you. We give you the transcripts and medical journals so you always know what the plan is. Your pet’s medical record is saved for future meetings. If our veterinarian concludes that your animal needs additional care, you will be referred to your local veterinary clinic. FirstVet is completely independent and has a nationwide catalogue of veterinary clinics, so you can always meet the right veterinarian as soon as possible.